Sales & Admin Specialist - Entry Level
About Albatross & Buffalo
Since 2004, Buffalo Electric Wholesale has built a strong reputation as a leading provider of cost-effective electrical solutions and services. In 2025, Albatross was founded as Buffalo’s sister company, expanding our capabilities with a dedicated showroom and distribution center specializing in appliances, HVAC, tankless water heaters, and energy storage systems (ESS).
Together, Buffalo and Albatross offer a true one-stop shop for builders, contractors, and homeowners. We proudly partner with leading brands, including LG, QCells, Navien, FujiEco, Goodman, and Daikin, to deliver world-class products backed by expert technical support and exceptional customer service.
With reliability, expertise, and customer focus at the core of everything we do, Buffalo and Albatross are committed to providing the materials and guidance clients need to complete their projects efficiently and successfully.
Role Overview & Company Culture
We’re a small, fast-moving team that values honesty, open communication, and learning. We’re seeking a proactive Sales & Admin Specialist to support sales, warehouse, and office operations while delivering excellent customer service. This role requires adaptability, handling a variety of responsibilities as priorities and business needs change. We’re committed to fostering a respectful, inclusive workplace where everyone can grow and thrive.
Job
Details
Role Title
Sales & Admin Specialist
Entry-Level
Schedule
Monday-Friday | 8:30am-5pm (40hrs/week)
Flexible hours may be required occasionally within our 6am–6pm business hours. Overtime provided as needed.
Openings
Hiring for 2 positions
One for each office: Albatross & Buffalo
Compensation
$19-$20 per hour (based on experience)
We’re a small, growing team that recognizes hard work with raises, bonuses, and growth opportunities.
Office Locations
Albatross Office: 1416 W. Pico Blvd. Los Angeles, CA 90015
Buffalo Office: 1220 Venice Blvd. Los Angeles, CA 90006
Employment Type
Full-time
In-Office
Job Responsibilities
Customer Service
Professionally greet/assist clients, build relationships, and drive new business.
Manage client communication and follow-ups via phone, email, and in-person, promptly addressing questions and resolving issues to ensure customer satisfaction.
Sales & Order Support
Schedule and stage customer orders for delivery and prepare orders for pickup.
Oversee the full order process: manage client quotes and orders, verify product availability, pricing, and delivery schedules, coordinate invoicing, payments, and shipping, and keep customers and internal teams updated.
Support customers with rebate applications, returns, exchanges, and warranty claims.
Accurately document customer interactions to ensure service quality & easy future reference.
Office Admin
Handle general admin tasks, including data entry, filing, record keeping, and researching products, pricing, and market trends.
Maintain a clean, professional workspace, restock supplies, assist with opening/closing as needed, and support general office maintenance.
Provide occasional marketing support, including ideas for social media and other initiatives.
Warehouse Support
Assist warehouse operations by managing inventory, restocking, keeping the workspace safe and organized, and supporting general maintenance and cleaning.
Coordinate deliveries and pickups, driving large trucks or vans as needed.
Required Qualifications
Credentials
Valid CA driver’s license, clean record, 21+
Proof of U.S. work eligibility.
High school or GED equivalent.
Language Proficiency
Must be Fluent in English
Fluency in Korean or Spanish required; basic skills considered.
Experience & Technical Skills
Knowledge of at least one: appliances, HVAC, tankless water heaters, energy storage systems, electrical goods, or lighting.
2+ years: sales, retail, wholesale, warehouse, or customer service.
Proficient in Google Docs/Sheets, MS Office, QuickBooks, etc.
Core Skills & Attributes
Detail-oriented multitasker strong time management; excels independently and in teams.
Strong customer service, proactive, and solution-driven.
Reliable, self-driven, adaptable professional with a strong work ethic and positive attitude.
Physical & Work Requirements
Frequent walking, hands-on tasks, regularly lift materials 50+ lbs.
Operate & drive large vans/trucks for local deliveries as needed.
What Albatross Offers
Benefits
Paid Time Off
Opportunities for career growth
Performance-based bonuses, promotions, and raises
Training and Workshops for skill development
Office Perks
Complimentary coffee, tea, and snacks
Dedicated workstation
Free on-site parking
Regular Friday Lunches & Occasional Team Dinners
Employee breakroom with fridge & microwave
What Buffalo Offers
Benefits
Paid Time Off
Opportunities for career growth
Performance-based bonuses, promotions, and raises
Training and Workshops for skill development
401k
Office Perks
Complimentary coffee
Free daily lunch (Korean catering)
Probationary Period & Paid Sick Leave
Probationary Period & Paid Sick Leave: This role includes a 90-day probationary period to evaluate performance, reliability, and team fit. Sick leave begins accruing from Day 1 but becomes available for use after the 90-day period. Unused sick leave does not carry over annually.
Performance Review: Employee performance will be formally evaluated at the end of the 90-day probationary period and regularly thereafter to support growth and development.
Additional Information
Pre-Employment Requirements: All candidates must complete a pre-employment drug screening, background check (including employment, education, and criminal record verification), and provide proof of eligibility to work in the U.S. Candidates will give written consent before background checks are conducted. Employment offers are contingent upon successful completion of these screenings. All information will be kept confidential and handled in accordance with applicable laws.
Equal Opportunity Employer: Albatross is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all individuals- regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status- feel respected, supported, and empowered to thrive. Veterans and candidates from all backgrounds are strongly encouraged to apply.
⭐ How to Apply ⭐
Read & follow all instructions carefully. Applications not following these steps will not be considered.
APPLY ONLINE
Email resume to albatrosspartner@gmail.com
Include in Subject: Sales & Admin Specialist - Office Location – Your Full Name
Indicate the location(s) you’re applying for: Albatross, Buffalo, or both. (Applying to both helps us find your best fit.)
Including your LinkedIn profile is encouraged (optional but a plus)
APPLY IN-PERSON
Bring your resume & visit us in person: 1416 W. Pico Blvd., Los Angeles, CA 90015 (This location accepts resumes for both offices)