Sales & Admin Specialist - Entry Level

About Albatross

Albatross was founded in 2025 as the sister company to Buffalo Electric Wholesale, which has built a strong reputation since 2004 as a leading provider of cost-effective electrical solutions and services. Albatross expands on Buffalo’s capabilities with a dedicated showroom and distribution center specializing in appliances, HVAC, tankless water heaters, and energy storage systems (ESS).

Together, Buffalo and Albatross offer a true one-stop shop for builders, contractors, and homeowners. We proudly partner with leading brands, including LG, QCells, Noritz, Siemens, FujiEco, Goodman, Daikin, and more to deliver world-class products at the best prices, backed by expert support and exceptional service.

We partner with you from start to finish, providing the right products and comprehensive support to help every project run efficiently and confidently.

Role Overview & Company Culture

We’re a small, fast-moving team that values honesty, open communication, and learning. We’re seeking a proactive Entry-Level Sales & Admin Specialist to support sales, warehouse, and office operations while delivering excellent customer service. This role requires adaptability, handling a variety of responsibilities as priorities and business needs change. We’re committed to fostering a respectful, inclusive workplace where everyone can grow and thrive.

Job
Details

Role Title

Sales & Admin Specialist
Entry-Level

Schedule

Monday-Friday | 8:30am-5pm (40hrs/week)

Openings

Hiring for 1 position

Compensation

$19-$20 per hour (based on experience)
We’re a small, growing team that recognizes hard work with raises, bonuses, and growth opportunities.

Office Locations

Albatross Office: 1416 W. Pico Blvd. Los Angeles, CA 90015

Employment Type

Full-time
In-Office

Job Responsibilities

Customer Service

  • Professionally greet/assist clients, build relationships, and drive new business.

  • Manage client communication via phone, email, and in-person; Promptly address inquiries and resolve issues to ensure customer satisfaction.

Sales & Order Support

  • Oversee the full order process: manage client quotes and orders, verify product availability, pricing, and delivery timelines, coordinate invoices, payments, and shipping; maintain communication with customers and internal teams; schedule and stage deliveries and pickups.

  • Support customers with rebate applications, returns, exchanges, and warranty claims.

  • Accurately document customer interactions to ensure service quality & easy future reference.

Office Admin

  • Handle general admin tasks, including data entry, filing, record keeping, and researching products, pricing, and market trends.

  • Maintain a clean, professional workspace, restock supplies, assist with opening/closing as needed, and support general office maintenance.

  • Provide occasional marketing support, including ideas for social media and other initiatives.

Warehouse Support

  • Assist warehouse operations by managing inventory, restocking, keeping the workspace safe and organized, and supporting general maintenance and cleaning.

  • Coordinate deliveries and pickups, driving large trucks or vans as needed.

Required Qualifications

Credentials

  • Valid CA driver’s license, clean record, 21+

  • Proof of U.S. work eligibility.

  • High school or GED equivalent.

Language Proficiency

  • Must be Fluent in English

  • Fluency in Korean or Spanish required; basic skills considered.

Experience & Technical Skills

  • Knowledge of at least one: HVAC, appliances, tankless water heaters, energy storage systems.

  • 2+ years: sales, retail, wholesale, warehouse, or customer service.

  • Proficient in Google Docs/Sheets, MS Office, QuickBooks, etc.

Core Skills & Attributes

  • Detail-oriented and reliable professional with strong time management and problem-solving skills; proactive, adaptable, and effective both independently and in teams.

Physical & Work Requirements

  • Frequent walking, hands-on tasks, regularly lift materials 50+ lbs.

  • Operate & drive large vans/trucks for local deliveries as needed.

What Albatross Offers

Benefits

  • Paid Time Off

  • Opportunities for career growth

  • Performance-based bonuses, promotions, and raises

  • Training and Workshops for skill development

Office Perks

  • Complimentary coffee, tea, and snacks

  • Dedicated workstation

  • Free on-site parking

  • Regular Friday Lunches & Occasional Team Dinners

  • Employee breakroom with fridge & microwave

Probationary Period & Paid Sick Leave

Probationary Period & Paid Sick Leave: This role includes a 90-day probationary period to evaluate performance, reliability, and team fit. Sick leave begins accruing from Day 1 but becomes available for use after the 90-day period. Unused sick leave does not carry over annually.

Performance Review: Employee performance will be formally evaluated at the end of the 90-day probationary period and regularly thereafter to support growth and development.

Additional Information

Pre-Employment Requirements: All candidates must complete a pre-employment drug screening, background check (including employment, education, and criminal record verification), and provide proof of eligibility to work in the U.S. Candidates will give written consent before background checks are conducted. Employment offers are contingent upon successful completion of these screenings. All information will be kept confidential and handled in accordance with applicable laws.

Equal Opportunity Employer: Albatross is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all individuals- regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status- feel respected, supported, and empowered to thrive. Veterans and candidates from all backgrounds are strongly encouraged to apply.

⭐ How to Apply ⭐

Read & follow all instructions carefully. Applications not following these steps will not be considered.

APPLY ONLINE

  1. Email resume to albatrosspartner@gmail.com

  2. Include in Subject: Sales & Admin Specialist - Your Full Name

  3. Including your LinkedIn profile is encouraged (optional but a plus)

APPLY IN-PERSON

  1. Bring your resume & visit us in person: 1416 W. Pico Blvd., Los Angeles, CA 90015